Quick answers

Frequently asked questions.

Can't find what you're looking for? Our support team replies within 24 hours.

Is Preet free?+

Yes — the core experience is fully free. Preet+ unlocks unlimited daily matches, advanced filters and incognito mode.

How does the matching algorithm work?+

We weigh your stated preferences (age, location, values) alongside behavioural signals — who you like, who you chat with, who you meet. The more you use it, the sharper it gets.

Is the AI helper actually private?+

Yes. Opening-message suggestions are generated on-device when possible, and never tied to your identity when processed in the cloud.

How do you keep women safe?+

Mandatory selfie verification, women-only message controls, photo blur by default, in-app reporting that gets a real human reviewer within an hour, and a strict one-strike policy on harassment.

Can I use Preet on web?+

Yes — Preet.app/web mirrors the mobile experience for desktop. All your matches and conversations stay in sync.

How do I delete my account?+

Settings → Account → Delete. Your profile, photos and messages are permanently removed within 24 hours.

Do you sell my data?+

Never. We don't sell, rent or share your personal data with advertisers. Read our full privacy policy for details.