By creating an account or accessing the Preet application, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use and delete your account. We do not, and will never, sell your personal data.
1. Who We Are
Preet is a dating platform built and operated in Nepal. We act as the sole data controller for all personal information processed within the platform. Our data handling practices comply with Nepal's Individual Privacy Act, 2075 (2018) and the Electronic Transactions Act, 2063.
2. Information We Collect
We practise data minimisation — we only collect what is genuinely necessary to provide you with a safe, functional, and premium dating experience.
A. Information You Provide Directly
- Account Authentication: Your mobile phone number, used exclusively for secure OTP verification, along with your name, date of birth, and gender identity.
- Profile Details: Your bio, profile photos, interests, height, job title, education, hometown, dating intention, and discovery preferences.
- Communication Content: Messages, voice notes, and media you share with your matches on the platform.
- Premium Billing: When purchasing a subscription, transactional metadata is collected. See Section 4 for full details.
B. Information Collected Automatically
- Device Information: Device model, OS version, app version, and device identifiers used solely to prevent ban evasion and detect fraudulent duplicate accounts.
- Location Data: Approximate location from IP address or precise GPS coordinates (only with your explicit permission) to match you with people nearby in Nepal.
- Usage Activity: Interaction patterns such as swipes, matches, and session timestamps used to improve the matching algorithm and detect abuse.
C. Ephemeral Media ("Peek")
Photos and videos sent via our "Peek" feature are treated as short-lived, secure media. They are engineered to prevent standard in-app saving and are not stored in our general media pipeline beyond the delivery window.
3. How We Use Your Information
- To create and manage your account and profile.
- To power the matching algorithm and serve relevant discovery results.
- To deliver real-time messages, notifications, and app updates.
- To process premium subscription payments securely.
- To detect fraud, ban evasion, bots, and policy violations.
- To comply with legal obligations and respond to lawful requests.
4. Subscription Billing & Financial Security
Preet offers premium subscriptions. All payments are handled by trusted, industry-standard third-party gateways:
- eSewa — digital wallet payments within Nepal
- Khalti — digital wallet payments within Nepal
- Apple In-App Purchase — for iOS users via the App Store
- Google Play Billing — for Android users via the Play Store
Your raw financial credentials, card numbers, or wallet PINs are never processed or stored on Preet's infrastructure. Payment tokens and subscription statuses are shared under strict cryptographic conditions and are never used for advertising or shared with third parties.
5. AI & Machine Learning Boundaries
We use machine learning exclusively for functional safety purposes — detecting bots, flagging harassment, verifying profile authenticity, and improving match compatibility scoring based on your preferences.
Absolute Guarantee: None of your voice notes, private photos, chat messages, or personal content is ever used to train internal or external AI models. Your personal expressions belong to you and only you.
6. Your Privacy Controls
Preet gives you direct, granular control over your digital presence:
- Photo Blur: Your photos are blurred by default. They are only revealed to people once you match or like them.
- Incognito Mode: When enabled, other users' profile photos are blurred for you until you match or like them — giving you a more private browsing experience.
- Profile Deletion: A one-tap option in settings that immediately signs you out and schedules all your data for permanent deletion within 30 days.
- Data Export: You can request a copy of all data associated with your profile at any time by contacting us through the app.
7. Third-Party Services We Use
We share limited, operational data only with essential infrastructure providers:
- SMS Gateway: Your phone number is shared with our OTP provider solely to deliver login verification codes.
- Push Notifications: Your device token is used to route push notifications for matches and messages.
Law Enforcement: We will only disclose account data to government authorities when served with a valid, legally binding judicial order under the Electronic Transactions Act, 2063 or the Individual Privacy Act, 2075.
8. Data Retention & Deletion
Your data is retained for the active lifetime of your account. When you delete your account, all primary profile data, photos, and match history are permanently purged or anonymised within 30 days.
Note: Messages already delivered to a match's device may remain in their local app cache, as we cannot retroactively delete content from another user's device.
9. Your Legal Rights (Individual Privacy Act, 2075)
As a user in Nepal, you have the right to:
- Access and inspect the data we hold about you.
- Request correction of inaccurate or outdated information.
- Request permanent deletion of your personal data.
- Withdraw location permissions at any time via your device settings.
To exercise these rights, contact us directly through the app or visit our Support page. We will respond within 30 business days.
10. Age Restriction
Preet is strictly for users aged 18 and older. If we identify an account created by a minor, it is immediately blocked and all associated data is permanently removed.
11. Distribution & Publishing Partner
The Preet application is published on the Apple App Store and Google Play Store in partnership with Goldentechnosoft (goldentechnosoft.com), our authorised distribution and publishing partner. Goldentechnosoft facilitates the release of Preet across app store platforms under their registered developer accounts and does not have access to or control over any user data collected through the Preet application. All data collection, processing, storage, and privacy obligations set out in this policy are solely the responsibility of Preet.
12. Contact Us
For privacy-related questions or data requests, please reach out to us through the in-app support section or visit our Support page.